Request Return Authorization

PLEASE NOTE! IF YOUR PACKAGE HAS ARRIVED DAMAGED PLEASE DO NOT USE THIS SYSTEM! CALL US AT 1-800-772-1193 EXTENSION 3. OR EMAIL US FROM THE LINK BELOW. WE WILL TAKE CARE OF THE ISSUE!

PLEASE ENTER YOUR ORDER NUMBER HERE. THIS NUMBER SHOULD START WITH A "9"

DEPENDING ON WHICH LOCATION SHIPPED YOUR ORDER, THERE MAY BE A "PURCHASE ORDER" NUMBER ON YOUR INVOICE. IF YOUR PURCHASE ORDER BEGINS WITH A 9 PLEASE ENTER IT HERE.  IF YOU ENTER ANY NUMBER THAT DOES NOT START WITH A 9 YOU ARE ON THE WRONG WEBSITE.

WE ARE:

"GENUINE APPLIANCE PARTS"

WE ARE LOCATED IN SAUKVILLE, WISCONSIN.

All returns are subject to inspection, and a possible restocking fee. PLEASE NOTE- We process returns on Thursdays each week, please allow ample time for processing of your returned item(s).

All returns are subject to inspection and possible restocking fee. RESTOCK FEES AS FOLLOWS:
ITEMS $50 and UNDER: RESTOCK FEE IS 10%
ITEMS From $50-$100: RESTOCK FEE IS $10.00
ITEMS FROM $100-UP: RESTOCK FEE IS $15.00
WE OFTEN WAIVE RESTOCK FEES IF PART COMES BACK IN NEW AND PERFECT CONDITION AT OUR OPTION. ITEMS RETURNED IN USED, DAMAGED, OR PREVIOUSLY INSTALLED CONDITION WILL NOT BE ACCEPTED FOR RETURN.

PLEASE DO NOT RETURN USED MERCHANDISE! USED OR INSTALLED MERCHANDISE WILL NOT BE ACCEPTED!

IF YOU EXPERIENCE ANY DIFFICULTY WITH THIS SYSTEM PLEASE EMAIL US AT SALES@GENUINEAPPLIANCEPARTS.COM

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